Terms of Service
1. Introduction and Scope
Welcome to Umimiraliris. These Terms of Service govern your access to and use of our website at https://umimiraliris.com, including browsing product information, placing orders, making purchases, and using related website services.
By accessing or using the website, you should review these terms together with the policies applicable to your activities and purchases. If you do not agree with these terms, please discontinue your use of the website and its related services.
These terms are intended to explain the general rules for using the website and making purchases. They do not replace other applicable policies or override rights and obligations established by applicable law.
2. Website Use and User Responsibilities
When using the website or submitting information in connection with a purchase, you should provide information that is accurate, complete, and current to the best of your knowledge. Please review your contact details, shipping address, and order information carefully before completing a purchase.
If the website offers account functionality, you are responsible for taking reasonable steps to protect your login credentials and for notifying the appropriate contact channel if you become aware of suspected unauthorized account use.
You must not use the website for unlawful, fraudulent, or deceptive purposes, interfere with its operation, attempt unauthorized access, submit malicious material, or violate the rights of others.
Website access and functionality may occasionally be affected by technical issues, network conditions, maintenance, or other circumstances. We do not guarantee that the website will always be available without interruption or error. Nothing in these terms excludes or limits responsibility where such exclusion or limitation is prohibited by applicable law.
3. Products, Availability, and Pricing
Product descriptions, photographs, illustrations, colors, dimensions, materials, features, prices, and availability are presented to help customers evaluate the products offered through the website.
Product appearance may vary depending on lighting, photography, display settings, or the device used to view the website. Customers should review the available product descriptions and specifications before purchasing. These possible variations do not eliminate applicable obligations concerning accurate product information, express representations, or consumer rights.
Product details, prices, and stock availability may change over time. We do not guarantee that every item will remain available or that all displayed information will always be current. If a product information error, pricing issue, or availability change affects an order, the matter will be addressed based on the circumstances, applicable order terms, relevant website policies, and applicable law.
Nothing in these terms gives us an unrestricted right to change the price of a confirmed order, disregard an express commitment, or cancel an order without regard to applicable legal requirements.
4. Orders and Payment
Submitting an order is a request to purchase the selected products. Whether an order has been accepted or confirmed depends on the actual checkout process, any applicable order communications, the relevant transaction terms, and applicable law. An order submission alone should not be interpreted as establishing that every order has been unconditionally accepted.
Please review the products, quantities, prices, shipping details, and contact information before submitting an order. If you notice an error, contact us as soon as reasonably possible. A requested correction or change may depend on the order's processing or shipping status and cannot be guaranteed.
Payment options displayed on the website or at checkout are subject to actual availability. Payment brands referenced in our Payment Methods information include American Express, JCB, Mastercard, Discover, Diners Club, and Visa; however, the availability of any particular brand or payment option should be confirmed at checkout.
You should provide accurate information required to complete your transaction and use a payment method you are authorized to use. If a payment cannot be completed or an order requires further review, the outcome will depend on the circumstances, the applicable transaction terms, and relevant law. We do not promise a specific review period or outcome in every case.
Order cancellation and refund requests are handled under the applicable Cancellation Policy and Return and Refund Policy. Nothing in this section creates a separate payment, cancellation, or refund procedure.
5. Shipping and Delivery
We currently identify the United States as our shipping area. Shipping availability for a particular order remains subject to the information presented during the purchase process and the applicable shipping terms.
Shipping Fees
Orders below $140 are subject to a $7.99 shipping fee. Orders of $140 or more qualify for free shipping under the stated shipping policy. Customers should review the order total and applicable shipping charges before completing a purchase.
Order Processing
Order processing generally takes 1–3 business days. Orders submitted before 6:00 PM may begin processing that day. Orders submitted after 6:00 PM, on weekends, or during applicable holidays will generally begin processing on the next business day.
Beginning processing does not mean that an order has shipped. Actual processing and dispatch timing may vary depending on the circumstances.
Estimated Transit Time
The estimated transit time is 7–9 business days after shipment or carrier acceptance, as applicable. This is an estimate, not a guaranteed delivery date. Actual delivery may be affected by circumstances beyond the estimated schedule.
For additional details or questions about shipping, please review our Shipping Policy. The actual Shipping Policy page URL must be verified before publication.
Shipping, taxes, customs handling, delivery exceptions, address changes, delays, damaged shipments, and missing packages are handled according to the applicable Shipping Policy, information provided for the order, and applicable law. These terms do not establish a new shipping compensation policy or guarantee a particular resolution for every delivery issue.
6. Order Cancellation
You may request cancellation of an order that has not yet shipped. Cancellation requests are subject to review and confirmation; submitting a request does not mean that cancellation has been approved.
Please provide your order number and any reasonable information needed to verify the order when requesting cancellation. You may contact us using the details in the Contact Us section below. Requests should be submitted as soon as possible because an order may continue through processing or shipping while a request is being reviewed.
Orders that have already shipped generally cannot be cancelled through the pre-shipment cancellation process. After receiving the products, you may request a return under the applicable Return and Refund Policy, subject to its terms and applicable law.
If a cancellation is approved and a refund is due, the refund will generally be returned to the original payment method, subject to the applicable policy and transaction circumstances. The time required for a refund to appear in your account may depend on the relevant bank or payment provider.
For further details, please review our Cancellation Policy. The actual Cancellation Policy page URL must be verified before publication.
7. Returns, Refunds, and Exchanges
Return and refund requests are governed by the applicable Return and Refund Policy. Eligible return requests generally must be submitted within 14 calendar days after the customer receives the product, subject to the requirements and conditions stated in that policy and applicable law.
We do not currently offer product exchanges. If you wish to return an eligible product, please follow the applicable return request and return shipping instructions rather than treating the request as an exchange.
For ordinary returns due to a change of mind, the customer is responsible for the return shipping cost. For qualifying issues such as a damaged, defective, or incorrect product, return shipping costs are handled in accordance with the applicable Return and Refund Policy.
Where a return is required, the product may need to be received and inspected before a refund can be processed. Eligible refunds are generally initiated within 1–3 business days after the applicable return has been received and inspected. Initiating a refund does not mean that the funds will appear immediately in the customer's account; processing time may vary by payment provider or financial institution.
The available resolution for a damaged, defective, incorrect, or otherwise qualifying product depends on the circumstances, the applicable policy, and applicable law. These terms do not guarantee a full refund or any other specific remedy for every reported issue.
For complete return requirements and procedures, please review our Return & Refund Policy. The actual Return & Refund Policy page URL must be verified before publication.
8. Privacy and Data Protection
When you browse the website or make a purchase, certain information may be collected, used, or otherwise processed in connection with website operations and transactions. The types of information involved, the purposes of processing, any applicable sharing, retention practices, and available privacy rights depend on our actual practices and applicable law.
You should provide accurate information relevant to your transaction and take reasonable precautions when handling any account credentials or personal information under your control.
Our handling of personal information and cookies is described in the applicable Privacy Policy and Cookies Policy. Nothing in these terms is intended to replace those policies, make an unsupported representation about our data practices, or limit privacy rights that cannot lawfully be restricted.
Questions about privacy or personal information may be submitted through the contact details provided below.
9. Disputes and Applicable Law
Any dispute relating to website use or a purchase should be considered in light of the relevant transaction, applicable website policies, the rights and obligations of the parties, and applicable law.
The fact that our stated shipping area is the United States or that a contact address is listed in California does not, by itself, determine which law applies to every transaction or dispute.
Nothing in these terms is intended to waive a consumer right that cannot lawfully be waived, impose a dispute-resolution procedure that has not been expressly established, or prevent a customer from exercising rights available under applicable law.
The application of specific laws and any requirements concerning dispute resolution depend on the relevant facts and should be confirmed before any more specific legal provision is adopted.
10. Changes to These Terms
We may update these Terms of Service when necessary to reflect changes in website information, business practices, or applicable requirements. When an update is made, the revised version should display an updated "Last Updated" date.
Any change will be subject to applicable law and will not, merely by being published, eliminate rights that have already accrued or retroactively override obligations that cannot lawfully be changed.
Customers should review the current version of these terms when using the website or placing an order.
11. Contact Us
If you have questions about these Terms of Service, an order, or the policies referenced above, you may contact us using the information below.
Email: solutions@umimiraliris.com
Phone: +1 (213) 482-6739
Address: 3944 Hammel St, Los Angeles, CA 90063, United States
Customer Service Hours: Monday through Friday, 9:00 AM–6:00 PM
Shipping Area: United States